FREE Help For Small Business Owners

Reputation Management for Small Business Owners

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by

joycewallace
in

Small Business Owners Reputation Management

The Power of Online Reputation Management for Small Businesses

Did you know that 93% of consumers begin their search for a local business online? As a small business owner, this statistic is crucial to understand. Your online presence is often the first impression potential customers have of your business.

The Importance of Online Directories

There are numerous online directories where customers can leave reviews about your business. These include:

  1. Bing
  2. Yelp
  3. Yahoo
  4. Google My Business
  5. Facebook
  6. Yellow Pages
  7. TripAdvisor
  8. Better Business Bureau
  9. Angie’s List
  10. LinkedIn
  11. Manta
  12. Foursquare
  13. Zomato
  14. City search
  15. Merchant Circle
  16. Superpages
  17. Thumbtack
  18. Local.com
  19. Insider Pages
  20. DexKnows

These platforms provide a space for customers to share their experiences, and for businesses to build credibility.

The Power of Top 3

Why is it important to be one of the top 3 that show up in search results? Simply put, these top spots get the most clicks. This means more visibility, more potential customers, and ultimately, more business.

Responding to Reviews

Responding to reviews, both good and bad, is an essential part of managing your online reputation. For positive reviews, a simple thank you goes a long way. For negative reviews, it’s important to address the customer’s concerns, apologize if necessary, and offer a solution. This shows potential customers that you care about their experience.

How to Get More Reviews

Encourage your customers to leave reviews. This can be done through incentives, or simply by asking them. The more reviews you have, the more trustworthy your business appears.

Managing Your Online Reputation

Managing your online reputation involves monitoring and responding to reviews, updating your business information across all platforms, and regularly posting engaging content. It’s about creating a positive online presence that accurately represents your business.

How We Can Help

At Find More Local Customers, we understand that managing your online reputation can be time-consuming. That’s why we’re here to help. Our online digital marketing service is designed to handle your online reputation management, saving you time and money. We’ll ensure your business shines online, so you can focus on what you do best – running your business.

Remember, your online reputation is often the first impression potential customers have of your business. Make it count.